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Forum: Running an IT Services Business

October 5th, 2009, 07:40 AM

Replies: 6

Charging customers for diagnosis

Posted By JMarsil

Thanks for the tips guys. Not charging for diagnosis was a good way to attract customers when we first started, but it certainly does not make sense anymore.

@natrat: looking forward to that...

Forum: Running an IT Services Business

October 1st, 2009, 08:50 AM

Replies: 6

Sales and Marketing

Posted By JMarsil

Voluneeting your time and experience in community projects (computer repair for the elderly, etc.) can generate many new leads.

Forum: Running an IT Services Business

October 1st, 2009, 08:32 AM

Replies: 4

Charging customers different rates

Posted By JMarsil

We match the discount on the customer's next bill, and this usually settles the situation and the customer is happy.

Forum: Running an IT Services Business

September 26th, 2009, 02:06 PM

Replies: 6

Charging customers for diagnosis

Posted By JMarsil

For the computer repair side of business we currently provide free diagnosis. The customer then decides whether we should go ahead and repair their PC or not. However, the diagnosis takes time and...

Forum: Running an IT Services Business

September 24th, 2009, 05:57 AM

Replies: 4

Ways to cut down on business expenses

Posted By JMarsil

I’ve been running an IT services business with three techs on board. Still looking for new ways to cut down on expenses and optimize the business. I’ll be glad to get pointers on how you guys handle...

Showing results 1 to 5 of 5

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