Forum: RangerMSP Software Discussion Forum (CCRM)
December 8th, 2008, 09:28 AM
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Replies: 5
Ok,
Thanks. However, for futre versions I would request making this taks easier. For example in Quickbooks you anoy have to make the accounts have the exact same name( in singel user mode) and it...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 8th, 2008, 08:49 AM
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Replies: 5
Is there a way to merge accounts if there are 2 entry's for the some account?
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 17th, 2008, 01:59 PM
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Replies: 9
At this point we are thinking we may be having some network com issues from the server. We seem to be able to create issues when moving data directly from the server to an workstation.
We are...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 17th, 2008, 11:46 AM
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Replies: 9
Issue still unresolved
CommitCRM support seemed to believe it was an issue with HDD's on our server. We have confirmed that there are no issues with hard drives and there are no tother applications...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 10th, 2008, 02:44 PM
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Replies: 9
We are getting this error as well but only intermitantly. It does however seem to be getting worse over time
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 26th, 2008, 01:37 PM
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Replies: 1
I would like to be able to configure the CommitCRM service to only send email alerts from tickets created from the web portal. I don't want all the internally created tickets to be emailed to me.
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 3rd, 2008, 06:43 AM
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Replies: 9
Agreed,
Keeping the thread in tact for email support would be much more effiecient than the current method of dropping every email into the docs folder
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2008, 10:54 AM
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Replies: 5
So in essence that meens we cannot view tickets and calendar in 7 day view?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2008, 08:37 AM
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Replies: 5
Ok that makes sense, one more thing. WE typically are looking at the dispatch calendar in the weekly view. when you do this the ticket panel is not displayed. Is there a way to change that?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2008, 07:42 AM
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Replies: 3
The problem withthis is that we are then required to enter this information twice. Once in the resolution and history tab and then again in the charges field. Is this correct?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2008, 06:54 AM
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Replies: 5
Hello,
I noticed that if we create an appointment and then create a ticket out of an appointment nothing shows in the pending tab. However, if we create a ticket and then creat an appointment out of...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2008, 06:38 AM
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Replies: 3
Hey Everyone,
We are having a bit of a struggle figuring this one out. We recently started using CommitCRM and we use QB for our accounting. In the past we used quicbooks to do all of our invoicing...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 18th, 2008, 03:07 PM
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Replies: 6
Thanks for the reply,
A couple more questions, I see no quick link to "tasks" other than via th file menu or history for the relative account. Also when creating the task I saw no way to make it...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 18th, 2008, 11:41 AM
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Replies: 6
Is there a way to create a Reoccuring charge so that contracts will be automaticly charged within CommitCRM on a scheduled basis?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 18th, 2008, 11:40 AM
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Replies: 11
Hey There,
This is not a "fix" to your exact problem but in the meatime you could configure RCP over HTTP for your users to use a local copy of outlook. That should resolve it for the time being....
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 14th, 2008, 02:16 PM
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Replies: 1
Can someone please explain to me how to add charges to a ticket or account via the web interface?
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 26th, 2008, 09:22 AM
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Replies: 1
once charges have been added to an account, a quickbooks invoice generated and synced to Quickbooks, can the Quickbooks invioce be viewed, printed, emailed, etc., from within the CommitCRM...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 25th, 2008, 02:13 PM
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Replies: 4
Oh well, Thanks anyway. We can work around this until everyone's on the new software, it's just not as convienient as it could be. I sincerely appreciate the input.
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 25th, 2008, 11:35 AM
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Replies: 4
Thanks for the prompt reply; I appreciate your help and expertise.
We have several hundreds of appointments current in our Exchange Public calendar, not to mention a multi-year record of past...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 25th, 2008, 10:10 AM
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Replies: 4
Hello,
I found a related post, but was unable to suss out the answer to my specific question.
We are moving into CommitCRM. we have a Shared Public Calendar in Exchange with all our appointments....
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 24th, 2008, 01:01 PM
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Replies: 7
We are using N-Able but have yet to try to pair the 2
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 24th, 2008, 12:42 PM
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Replies: 4
P.S.
My thought was to create a new employee in CommitCRM called "Support" or something like that and then have the email address for that employee point to a distrobution group in our exchange...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 24th, 2008, 12:40 PM
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Replies: 4
Hello everyone,
I have recently setup the CommitCRM alerts server and I have a question about configuring alerts that I cant find an answer to.
Whenever a ticket is created or changed via the web...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 24th, 2008, 12:31 PM
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Replies: 2
I actually setup the conector and decided to use that, thank you for your help
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 23rd, 2008, 10:25 AM
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Replies: 2
Hello everyone,
I am fairly new to CommitCRM and I am trying to setup Email notifications via the web portal. I have followed all the instruction supplied byut copmmit
Configured ini file with our...
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