Forum: RangerMSP Software Discussion Forum (CCRM)
October 26th, 2020, 10:43 PM
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Replies: 14
In case anyone else is still struggling with this, I finally came up with a workaround. I ended up setting up a connector in M365 for our postfix server, and created a transport rule to forward mail...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 23rd, 2020, 06:00 PM
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Replies: 14
I've been fighting to figure out a workaround for this today, and I'm having a hard time understanding why this needs to be so complicated. What is the reason for creating the BCC in the first...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 23rd, 2020, 02:11 PM
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Replies: 14
The problem with using Office 365 directly now, is that since we're an indirect CSP, we're subject to their security requirements. Therefore we can no longer use basic authentication to pull mail...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 23rd, 2020, 01:21 PM
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Replies: 14
We're still having this issue. We have a distribution group set in O365 that forwards to an external contact (support@pop.ourdomain.com) which is just a basic dovecot POP mailbox. Ranger has no...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2020, 11:23 AM
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Replies: 14
In order to work around some of the recent Microsoft 365 security requirements, we now have e-mail forwarding to a traditional POP3 mailbox. Since this change, employee replies to ticket e-mails no...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 20th, 2018, 05:20 PM
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Replies: 16
I've been battling this error for the last couple of days, and haven't been able to make any headway. Most of the searching I've done seems to allude that it's an issue with clutter being enabled on...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 12th, 2018, 06:16 PM
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Replies: 3
After a bit of rubber duck debugging, trying to reply to you, I think I figured it out. I basically just created another application pool in IIS for my API, and gave it similar permissions to the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
February 9th, 2018, 05:18 PM
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Replies: 3
I'm trying to figure out if there's a best practice for using the API with IIS. I'm tweaking the Python API example, so I can automatically add new hardware assets when we image a machine using FOG....
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 3rd, 2017, 12:03 PM
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Replies: 49
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 13th, 2015, 07:33 PM
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Replies: 9
The best I've been able to do is get Asterisk to replace the caller id name with the name found in CommitCRM. From what I've read in the API documentation, it doesn't appear that there is any way to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 29th, 2014, 07:22 PM
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Replies: 1
When I create a Quickbooks invoice from CommitCRM it isn't marking the Charges as billed. Instead, I have to manually select the items and mark them as billed. According to the wiki these items...
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