Forum: RangerMSP Software Discussion Forum (CCRM)
April 2nd, 2015, 07:49 PM
|
|
Replies: 57
Hi Team,
Development is what I would guess at 75% complete, but I am unable to dedicate any more time to this. If anyone would like to take over this project and working with an offshore developer...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
October 21st, 2014, 04:06 PM
|
|
Replies: 10
Initial feedback from my team is positive. The report is sent to them as the body of an email at 11am, 2pm, and 5pm so they can see how they are tracking throughout the day.
We are now...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
October 5th, 2014, 02:44 PM
|
|
Replies: 10
After a bit more testing and some refinements from the developer (and a few days in bed sick), I have rolled this out in-house this morning. For those who have requested a copy to try out, I'll send...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 25th, 2014, 02:10 PM
|
|
Replies: 10
Fantastic.
If techs reported start and finish times for their day in CommitCRM (and we told them that their pay was based on these reports), and if at that time my little app is still useful, we...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 24th, 2014, 03:39 PM
|
|
Replies: 2
Hmmmmm... maybe I need to RTFM.
THANK YOU Commit Team. I had no idea about the clickable links (the ability to colour them would be really nice to make them obvious to clients), and now you...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 23rd, 2014, 07:46 PM
|
|
Replies: 2
Hi Team
I'm just doing a quote in CommitCRM for a client. We have only recently started using this feature (up to Quote number 70). It would be nice to be able to add an HTML link to a product web...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 23rd, 2014, 06:16 PM
|
|
Replies: 10
It's a pretty simple beast.
Days with zero charges are ignored in all cases (covering weekends, days off for illness or annual leave). On a Monday for example, the previous day will be the Friday...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 22nd, 2014, 09:48 PM
|
|
Replies: 10
I've asked my developer for a final version 1.0 build of this utility as the last test build is working nicely.
The numbers now have optional colour coding as when the emailing utility was...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 22nd, 2014, 07:58 PM
|
|
Replies: 57
I have just spent a couple of hours testing the latest build. The ability to map CommitCRM Items is working (though I can't currently remove a bad mapping). There are a couple of issues getting the...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 19th, 2014, 04:10 AM
|
|
Replies: 6
I have just subscribed to this thread as I am interested in the module. We have had issues with Accounts staff incorrectly generating reports and a some embarrassing billing chaos has resulted.
Ray...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 17th, 2014, 08:06 PM
|
|
Replies: 10
Hi Ray
Yes I check that report occasionally.
My aim was to have the guys more self-managing with their hours. This emailed to them daily (perhaps twice daily?) reminds them to enter times,...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 17th, 2014, 05:14 AM
|
|
Replies: 57
We received an update from the developer a couple of days ago, but I have not had time to test it in depth. A local promo by HP has had us run off our feet. :)
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 17th, 2014, 05:12 AM
|
|
Replies: 10
Hi Team,
For our own in-house use, we have developed a bit of software run from a command line (i.e. batch file or scheduled task) to compile a basic HTML report on an individual's Charged House for...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
September 1st, 2014, 05:18 PM
|
|
Replies: 57
I sat down with my Accounts lady yesterday and had a look at the latest build. She pointed out that while it was nice that the description and amount were being put into a Xero Draft Invoice, the...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 21st, 2014, 03:22 PM
|
|
Replies: 57
Thanks Team. He's away for the rest of the week., but I've passed that on.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 19th, 2014, 09:03 PM
|
|
Replies: 57
We are experimenting with caching the CommitCRM data to a temporary database (SQL Express at present) to improve performance, as the delays we were seeing were too great. These delays are probably...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 11th, 2014, 03:23 PM
|
|
Replies: 57
I had an email from my developer overnight advising I will have a fresh build in 3 days to try.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 9th, 2014, 08:03 PM
|
|
Replies: 57
I have a first draft running on our server. System requirements were IIS and .Net 4.5 which were already on the Server 2012 Essentials machine.
In the Charges area (i.e. billing charges within a...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
August 7th, 2014, 03:39 AM
|
|
Replies: 57
Just had a Skype session with my semi-tame developer, and I'm impressed with the result. He's going to tweak a few things and I get version 0.5 installed to our live system tomorrow so we can start...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
July 30th, 2014, 04:04 PM
|
|
Replies: 57
Hi Team
I got off track on this development, but have restarted the project earlier this week. I am meeting with my developer this afternoon to look at a few changes and will post an update. From...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 15th, 2014, 06:15 AM
|
|
Replies: 57
Hi Team,
I assumed everyone was ignoring me after subscribing to this thread resulted in no new posting notifications. Upon review, I ticked the wrong box and was just not getting notified. I've...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
April 1st, 2014, 02:21 PM
|
|
Replies: 57
Thank you Luke that is a valuable suggestion.
Team, could you please consider subscribing to this thread if you have not done so already. This will give you email notification of updates. Look for...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 31st, 2014, 09:48 PM
|
|
Replies: 57
My 'tame' developer just emailed me back and says he's just working on his second Xero integration project now, finishing in a couple of weeks. Not bad timing...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
March 31st, 2014, 08:06 PM
|
|
Replies: 57
Hi Team,
I've been keeping half an eye on this thread for a while. Partly because no progress has been made, I have been looking at alternatives to CommitCRM.
While CommitCRM is far from perfect,...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
May 1st, 2013, 06:28 PM
|
|
Replies: 57
Our process is to print an invoice (using a modified CommitCRM report) and then our office lady enters a 'stub' invoice into Xero using the CommitCRM Ticket Number as the Xero Invoice Number. ...
|
