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Search: Posts Made By: darrren
Forum: Reports August 26th, 2021, 09:52 AM
Replies: 1
Posted By darrren
Hi ,

Is it possible to have a single quote with multiple sections (as options) all with their own totals.

So instead of making two separate quotes for two potential options -> to make both options...
Forum: RangerMSP Software Discussion Forum (CCRM) February 3rd, 2021, 07:41 AM
Replies: 2
Posted By darrren
Hi there,

Was just wondering if there is a way to get a ticket to be automatically assigned to the first responder (even if responder is by email since we use the email connector). ? Or is this...
Forum: RangerMSP Software Discussion Forum (CCRM) December 12th, 2011, 08:32 AM
Replies: 1
Posted By darrren
Hi ,

Being the holiday season - we have numerous engineers going on holiday. They are therefore going to set their vacation emails which would reply to the new ticket alerts.

How do we stop these...
Forum: RangerMSP Software Discussion Forum (CCRM) December 5th, 2011, 05:22 AM
Replies: 1
Posted By darrren
Hi there,

I have a client who has some type of change control system. They have asked that all comms for tickets created for their company be sent to this systems email address.

I have read up...
Forum: RangerMSP Software Discussion Forum (CCRM) November 25th, 2009, 06:40 AM
Replies: 1
Posted By darrren
Hi there,

We have a scenario where we provide services for other service providers. Typically the service provider will take out a contract which their clients will use.

I am unsure of the best way...
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