RangerMSP Business Automation for successful ITs


Go Back   RangerMSP Forums > Search Forums

Showing results 1 to 25 of 33
Search took 0.01 seconds.
Search: Posts Made By: sam.otago
Forum: RangerMSP Software Discussion Forum (CCRM) August 19th, 2021, 04:11 PM
Replies: 4
Posted By sam.otago
We're in NZ and moved to the Intuit QuickBooks Online, which is completely web ui. The link between Ranger and QBO works fairly similar to the old QB link. It's just a shame that RangerMSP can't...
Forum: RangerMSP Software Discussion Forum (CCRM) July 4th, 2021, 09:24 PM
Replies: 4
Posted By sam.otago
We have just moved from QuickBooks Desktop to QuickBooks Online and have successfully set up the connection with RangerMSP.

However, we are now left with around 3,000 accounts and 500 items that...
Forum: RangerMSP Software Discussion Forum (CCRM) March 31st, 2020, 02:38 PM
Replies: 5
Posted By sam.otago
Thanks, that seemed to have worked.
Forum: RangerMSP Software Discussion Forum (CCRM) March 30th, 2020, 01:45 PM
Replies: 5
Posted By sam.otago
Thanks, I have e-mailed them through.
Forum: RangerMSP Software Discussion Forum (CCRM) March 29th, 2020, 07:52 PM
Replies: 5
Posted By sam.otago
We have a Powershell script that works fine when run from a client PC against the CommitCRM server, using UNC paths.
But when run directly on the server, either using UNC or local paths, we get...
Forum: RangerMSP Software Discussion Forum (CCRM) March 29th, 2020, 07:48 PM
Replies: 1
Posted By sam.otago
Got it. Previously we used "Local Server", now it seems to require "Remote Server"
Forum: RangerMSP Software Discussion Forum (CCRM) March 29th, 2020, 04:51 PM
Replies: 1
Posted By sam.otago
We were previously using ODBC v8.1 32-bit, because we weren't using the Advantage SQL service, and that worked fine.

However, we recently upgrade to Advantage SQL. I thought it might just be a case...
Forum: RangerMSP Software Discussion Forum (CCRM) October 23rd, 2019, 05:26 PM
Replies: 1
Posted By sam.otago
We see terrible performance when using the Asset -> Device Link Manager for GFI MAX. To simply open the Manage takes about 5-10 mins, during which time CommitCRM is Not Responding. Then if you, for...
Forum: RangerMSP Software Discussion Forum (CCRM) October 20th, 2019, 08:38 PM
Replies: 5
Posted By sam.otago
Was this request ever turned into a feature request? We have a similar requirement around the RMM integration.

For us, all tickets generated by the RMM system are labelled with "RMM". We would like...
Forum: RangerMSP Software Discussion Forum (CCRM) October 20th, 2019, 08:32 PM
Replies: 7
Posted By sam.otago
Any progress on a Live Data Tile that filters by Label?
Forum: RangerMSP Software Discussion Forum (CCRM) May 7th, 2018, 09:35 PM
Replies: 4
Posted By sam.otago
That seems to have sorted it. Thanks.
Forum: RangerMSP Software Discussion Forum (CCRM) May 3rd, 2018, 05:44 PM
Replies: 4
Posted By sam.otago
Thanks.
I am using an ODBC connection to retrieve a list of the Assets, then using the API to find the right asset and update it.
In the config object, I am pointing the property CommitDLLFolder at...
Forum: RangerMSP Software Discussion Forum (CCRM) May 2nd, 2018, 04:24 PM
Replies: 4
Posted By sam.otago
I have a Powershell script that connects to the CommitCRM database using the API. It connects fine, I can retrieve data and edit properties. Even when I run the Save command, it seems to run without...
Forum: RangerMSP Software Discussion Forum (CCRM) April 18th, 2018, 02:44 PM
Replies: 2
Posted By sam.otago
Not really :-)
Forum: RangerMSP Software Discussion Forum (CCRM) April 17th, 2018, 05:16 PM
Replies: 2
Posted By sam.otago
Is the WebAPI a licensed feature?
Forum: RangerMSP Software Discussion Forum (CCRM) November 13th, 2017, 07:35 PM
Replies: 1
Posted By sam.otago
Has there been any changes to the API with v16? In applications that previously worked, I'm getting "The specified procedure could not be found. (Exception from HRESULT: 0x8007007F)" when using the...
Forum: RangerMSP Software Discussion Forum (CCRM) November 13th, 2017, 03:43 PM
Replies: 1
Posted By sam.otago
Figured it out, needed to update the file ace32.dll to the latest version.
Forum: RangerMSP Software Discussion Forum (CCRM) November 13th, 2017, 02:05 PM
Replies: 1
Posted By sam.otago
We have a Powershell script that references CommitLib.dll and it was working up until the upgrade to v16.
The error when initializing the Application is
"Unable to load DLL 'CmtDbQry.dll': The...
Forum: RangerMSP Software Discussion Forum (CCRM) October 18th, 2017, 10:35 PM
Replies: 3
Posted By sam.otago
Thanks Dina, your e-mail is really useful. Might be worth getting the API manual updated to include the information about labels.

On a slight tangent, it would be even more useful if the Reports and...
Forum: RangerMSP Software Discussion Forum (CCRM) October 17th, 2017, 09:49 PM
Replies: 3
Posted By sam.otago
Any timeframe for adding the Labels field to the API or to Report Filtering?
Forum: RangerMSP Software Discussion Forum (CCRM) September 21st, 2016, 05:49 PM
Replies: 1
Posted By sam.otago
Trying to write an asset search using the VB.net API and struggling with empty strings.
One of our fields has values of "Yes", "No" or blank/empty. But when trying to write an AddCriteria expression...
Forum: RangerMSP Software Discussion Forum (CCRM) September 21st, 2016, 03:02 PM
Replies: 3
Posted By sam.otago
I thought I'd clarify for others that you do indeed need to purchase one of the other licensed modules to use Web API.

WEB API IS NOT FREE/INCLUDED.
Forum: RangerMSP Software Discussion Forum (CCRM) September 20th, 2016, 05:57 AM
Replies: 3
Posted By sam.otago
I trying to get the web api up and running. On the CommitCRM server, I ran the command "commitserver.exe -install" to install the service, and I see the service is installed and running.

However, I...
Forum: RangerMSP Software Discussion Forum (CCRM) September 18th, 2016, 03:45 PM
Replies: 1
Posted By sam.otago
Has anyone got any tips/examples for using the API in VBA?
I have tried two approaches; compiling the CommitLib.dll for use in COM and the Low Level API, but can't get either to work.
Forum: RangerMSP Software Discussion Forum (CCRM) March 10th, 2016, 07:18 PM
Replies: 3
Posted By sam.otago
In relation to this, can you please make the CommitCRM more reslient to network blips? It would be great if the client was able to gracefully reconnect after brief outages, without a rather messy...
Showing results 1 to 25 of 33

 

All times are GMT -6. The time now is 09:54 PM.

Archive - Top    

RangerMSP - A PSA software designed for MSPs and IT Services Providers
Forum Software Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.