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Search: Posts Made By: troyrob
Forum: RangerMSP Software Discussion Forum (CCRM) June 6th, 2018, 10:15 PM
Replies: 4
Posted By troyrob
Also sending:

Connecting...
Host: mail.queenslandbusinesstechnologies.com.au
Port: 465
Encrypted connection: SSL
Auth:...
Forum: RangerMSP Software Discussion Forum (CCRM) June 6th, 2018, 10:14 PM
Replies: 4
Posted By troyrob
Hi,

When configuring I am getting this error:

> Connecting to Pop3 server...
! Starting SSL handshake
RqType = 0 POP3 error 500 -ERR SSL Handshake

the host have tested and I can configure it using...
Forum: RangerMSP Software Discussion Forum (CCRM) June 4th, 2018, 08:05 PM
Replies: 4
Posted By troyrob
hi,

Our provider has changed mail servers and now we cant get any imap or pop3 mail from our host. We have verified everything with them and they are now asking what mail protocols are using for...
Forum: RangerMSP Software Discussion Forum (CCRM) June 4th, 2018, 08:03 PM
Replies: 1
Posted By troyrob
Hi,

There are features in the CommitCRM that we don't utilise. Is it possible to remove the menu items for these from the left pane so people don't access them?
Forum: RangerMSP Software Discussion Forum (CCRM) May 10th, 2018, 10:35 PM
Replies: 1
Posted By troyrob
Hi Guys,

Created a custom quote ofrm. Had it working ok, then I emailed a test quote to myself and noticed the Tax portion is showing on the form.

I checked in the designer and the fields are there...
Forum: RangerMSP Software Discussion Forum (CCRM) May 3rd, 2018, 09:27 PM
Replies: 1
Posted By troyrob
Hi,

Trying to customise a quote template in Report Designer and I cannot find where to remove the licensed to quote at the bottom.

Can you point me in the right direction and tell me what field to...
Forum: RangerMSP Software Discussion Forum (CCRM) May 2nd, 2018, 02:00 PM
Replies: 1
Posted By troyrob
Hi Guys,

When I complete a ticket I want to have it automatically moved into another persons queue.

My reasoning is that if a staff member closes a ticket I want to be able to review it before the...
Forum: Running an IT Services Business May 2nd, 2018, 01:24 PM
Replies: 1
Posted By troyrob
Hi Guys,

Just wondering if there is an easier way to create quotes than having to create new line items. It takes a long time to create a quote when I have to create each individual line item. I...
Forum: Online Services April 12th, 2018, 07:39 PM
Replies: 7
Posted By troyrob
Very interested? any progress on this
Forum: RangerMSP Software Discussion Forum (CCRM) April 12th, 2018, 07:38 PM
Replies: 1
Posted By troyrob
hi,

Configured the logo to be displayed on the web interface, tried multiple locations, multiple formats and still it wont show up. Restarted the web server nothing, it shows the path.

Any...
Forum: RangerMSP Software Discussion Forum (CCRM) November 12th, 2017, 09:59 PM
Replies: 2
Posted By troyrob
Thanks, I knew I have seen this somewhere.
Forum: RangerMSP Software Discussion Forum (CCRM) November 8th, 2017, 06:58 PM
Replies: 2
Posted By troyrob
Hi Guys,

I often forward mail from my mailbox to CommitCRM to create a new ticket. This is from my personal account which is listed as a valid address under my Business Account in...
Forum: Activity Templates October 29th, 2017, 11:16 PM
Replies: 1
Posted By troyrob
Found the info here
Forum: Activity Templates October 29th, 2017, 11:07 PM
Replies: 1
Posted By troyrob
Hi,

How do I import templates shared by other users here?
I can't see where they are saved in the CommitCRM folder.

Thanks

Troy
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