Forum: RangerMSP Software Discussion Forum (CCRM)
March 7th, 2013, 01:41 AM
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Replies: 7
Hi Dina,
I also in need of these different ticket for different accounts. The main reason for this that it would be much easier to check for missing hard copy reports(that we kept as a reference)....
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Forum: RangerMSP Software Discussion Forum (CCRM)
January 30th, 2013, 08:03 PM
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Replies: 3
How do i add a custom field of the 'Linked Object' type in the Asset record?
Maybe let me explain further. Our service is to replace an asset with another asset to our customers. We need to record...
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 26th, 2012, 03:41 AM
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Replies: 3
Hi,
I created a custom field for me to key in machine serial no (asset code) and i want this field to be unique against the real asset code field. Can i do this?
I need this because one ticket...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 7th, 2010, 09:51 AM
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Replies: 1
Can CommitCRM client run on linux? specifically Ubuntu?
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 8th, 2010, 09:25 PM
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Replies: 1
Hi,
I've contact the support team via email but got no respond for an issue that i have with the web interface.
Here is the issue again. I need to issue tickets to my sub-con but my sub-con should...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 19th, 2010, 01:29 AM
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Replies: 8
Hi,
Can web interface for employee be restricted to see only the accounts we want let them see?
I know web interface for customer can do so but i need these employees to see certain accounts only....
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 21st, 2009, 10:07 PM
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Replies: 1
Hi,
When i importing assets, it prompt error "invalid class string"
I've when to "Asset" click import, select hardware, link to accounts, once i click next a window open usually i can select the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 17th, 2009, 07:59 PM
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Replies: 4
Hi Sherry,
Thanks for the suggestions but the account history report i can't see all the details of a ticket. And when i do advance export i can select the appropriate field that i want. On charges...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 16th, 2009, 05:33 PM
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Replies: 4
Hi, i had the value "Not-Billable" to Field1 and select it on the charge window that i do not want to be reflected. But how do i filter out?
I still can see the non-billable charges
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 16th, 2009, 01:20 AM
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Replies: 4
Hi, when i generate a report for charges, even though i marked the charges as non-billiable and uncheck the include non-billable in the summary, the report still shows the type and the description of...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 14th, 2009, 04:14 AM
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Replies: 4
Hi Sherry,
Using "charges" for further trips would not be a good idea as i am using the charges as a quotation to customers. If i were to have multiple charges but were not billable, when i pull the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 10th, 2009, 11:14 PM
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Replies: 4
Our technical person usually have multiple visits to any one of our customers due to the job nature.
The issue i have is for the first visit, i can key in all the details of the visit in CommitCRM...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 13th, 2009, 09:27 PM
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Replies: 5
It works!!!
Thanks a lot!!
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 7th, 2009, 08:34 PM
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Replies: 5
Hi Reno,
Thanks for the advice but i've tried your method but it still been cut off.
Could you try to key in alot of information there line by line maybe more than 5 lines...it seems to cut off...
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Forum: RangerMSP Software Discussion Forum (CCRM)
October 6th, 2009, 07:25 PM
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Replies: 5
Hi,
I am having an issue of exporting data to excel. It seems that not all the data were exported.
Especially the ticket resolution. When i export out, only some not all those keyed in the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 19th, 2009, 10:00 PM
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Replies: 1
Hi,
Any possibility that CommitCRM can link to UBS accounting or stock?
Thanks
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 19th, 2009, 09:57 PM
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Replies: 1
Hi,
Is there a way to export all details of a ticket including the itemized charges?
So far i able to export the details of a ticket but unable to extend to the charges. If i use the charges tab to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 9th, 2009, 09:43 PM
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Replies: 3
Hi Ethan,
Thanks for the reply but i have a few more questions.
1. Are employee web login can also create new database (new customers w/o creating a ticket)
2. Can i restrict these employee to see...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 8th, 2009, 10:00 PM
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Replies: 3
Hi, I already have web login for customers which works fine but now im in need for a employee login.
This is because i need them to be able to key in new customer database in a predefine accounts or...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 30th, 2009, 01:08 AM
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Replies: 1
I've been using CommitCRM for few months now and it seems to be quite a good program that meet my company needs but i still have one issue unitl now not solve.
I've post this question before and...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 19th, 2009, 10:00 PM
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Replies: 3
Hi Dina,
I follow the instruction given but still came out blank.
I also choose others contact to make sure i did not select the wrong one but still the same result.
When i use the single arrow,...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 14th, 2009, 03:31 AM
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Replies: 3
Hi,
I got an issue whereby im at the ticket screen, when i want the search by contact, i select the search criteria to indicate "contact". The window beside it is blank, i cant get a drop down...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 7th, 2009, 12:36 AM
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Replies: 1
Hi,
Is there a way of removing the commitcrm footer on ever page of the web interface?
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 2nd, 2009, 01:42 AM
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Replies: 1
Hi,
Anyway to get a better respond? The software seems slow when trying to print "accessing data" and trying to display report preview.
FYI i install the CommitCRM on windows 2003 server and i only...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 31st, 2009, 11:45 PM
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Replies: 2
Hi,
Thanks Very much. Sometimes the easiest thing always been overlook.
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