Forum: RangerMSP Software Discussion Forum (CCRM)
March 31st, 2010, 08:57 PM
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Replies: 11
Would love the App for the Android too!
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Forum: Running an IT Services Business
October 25th, 2009, 07:32 AM
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Replies: 37
You should also check out GotoAssist Express at: http://www.gotoassistexpress.com/. The remote support software will allow rebooting into safe mode and being remotely connected. Performance is...
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Forum: Running an IT Services Business
September 18th, 2009, 07:29 AM
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Replies: 26
Macrium Reflect is a similar product at $39 in which you can image Windows servers and workstations in both 32 and 64bit version. Has scripting and incremental backup capabilities with 3 different...
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Forum: Running an IT Services Business
September 9th, 2009, 06:51 PM
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Replies: 12
I concur with the previous posts. I would just add, when you decide to make the move to the MSP model, start talking with your existing client then. You can begin developing your sells pitch and...
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Forum: Running an IT Services Business
September 9th, 2009, 06:39 PM
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Replies: 7
We use our computer hardware account Pricing/Volume to offer client's servers/workstations at our cost but invoice for the consulting time to configure/work with the Dell. Clients like the...
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Forum: Running an IT Services Business
September 9th, 2009, 06:17 PM
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Replies: 5
For us, if a consultant arrives at 10:10am and leaves the client's office at say 11:18am, the client is billed from 10am to 11:30am or 1.5 hours. Over time travel time is taken care of for clients...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 25th, 2009, 08:45 AM
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Replies: 0
Just curious how other users of CommitCRM CRM are linking tickets that are related to the same or similar subject/description that come in via email.
A possible feature request would be to have the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2009, 04:38 PM
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Replies: 4
Yes, Yes, Yes... From many other posts in the past. Yes, it is bugging us...
Just more feedback from the community ;)
Thanks!
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 2nd, 2009, 04:31 PM
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Replies: 7
We use VMWare ESXi (http://www.vmware.com/products/esxi/) to visualize Windows XP Pro for multiple users and works very well. Users can Remote Desktop to the virtual machines from Linux, OS X and...
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 29th, 2009, 05:42 PM
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Replies: 41
CommitCRM Support:
Thanks for listening to our needs. Will we be able to reply to email threads from the web interface in 5.2?
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 20th, 2009, 08:52 AM
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Replies: 41
I concur with jtfinley.
So with the 5.1 CommitCRM release, if a tech forgets to cc or bcc support@company.com (for the email connector to parse it) or to forward the replies back from a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
March 13th, 2009, 07:01 PM
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Replies: 5
Sherry:
Please add us to the beta list.
Thank you!
Michael
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