Forum: Running an IT Services Business
April 13th, 2010, 01:06 PM
|
|
Replies: 11
They always click some links.
Facebook links are the one . we get problem from links thru facebook and social networking sites
Have you tried opendns btw?
|
|
Forum: Running an IT Services Business
April 2nd, 2010, 10:58 AM
|
|
Replies: 11
@nattivillin,
but you need java to run lots of programs?
|
|
Forum: Running an IT Services Business
April 2nd, 2010, 10:50 AM
|
|
Replies: 11
natrat...What I think is when you visit those fake website they make a registry change on you computer, for example internet explorer, .exe, fire fox so that when you open internet explorer you will...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
February 23rd, 2010, 10:40 AM
|
|
Replies: 60
@tcsrvcs
I think CommitCRM web interface and logme in are used for different purposes.
CommitCRM web interface is like OWA where you still have outlook on your PC which helps you to do the ticket...
|
|
Forum: Running an IT Services Business
February 23rd, 2010, 10:30 AM
|
|
Replies: 3
@natrat
we record every job(even 2 minutes) and mark it as unbillable:
At the end of the month we will show the customer what we have done without charging them:
I think it is a good idea.
|
|
Forum: Running an IT Services Business
January 13th, 2010, 02:29 PM
|
|
Replies: 37
I second Sapsford.
It is just smart
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2010, 11:09 AM
|
|
Replies: 9
I got everything working and right.
I didnt see the charges tab in the design window of the reports
That was my fault
Everything is working and ready to contact you in few days
Thanks
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2010, 09:38 AM
|
|
Replies: 9
Neta,
Can I have an email address to show the form I want it to be?
Jared
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 11th, 2010, 09:15 AM
|
|
Replies: 9
Neta,
The service form in the web interface: the form that I get from the print priview:....
I want our report look exactly like that except the price and the tolal columns in it.
It has the time,...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 8th, 2010, 11:00 AM
|
|
Replies: 9
Reno,
How can I bing the time duration and technican name into TSF ?
Thanks
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 6th, 2010, 07:08 PM
|
|
Replies: 2
Thanks
It worked
Thank you very much.
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 6th, 2010, 10:45 AM
|
|
Replies: 9
CommitCRM support
Thank you for all your help
We dont need the charges to appear in the service forms :
When I try to design a new report and go to the print to PDF option but the time duration...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 5th, 2010, 01:47 PM
|
|
Replies: 2
Doron,
It didn't help.
Thanks
Jared
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 5th, 2010, 01:16 PM
|
|
Replies: 2
Support.
I have changed what the customers can view in tools> web interface and unchecked charges(view)
But logging in as a customer in the web interface : I can still view the charges..
I have...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 5th, 2010, 12:57 PM
|
|
Replies: 2
CommitCRM support
Thank you for your quick replies
I got one more very important quesion left now
I have tried my best and labtech has no answer for this too.
Is there any way I can export all...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 5th, 2010, 06:28 AM
|
|
Replies: 1
If all the items have been synced from your employees MS Outlook folder, then they'll have to be deleted one by one. An alternative solution is to start your employee with a new employee account;...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 09:50 AM
|
|
Replies: 18
Sherry,
We did create a new username, but the outlook sync is giving us an error.
" It is not possible to sync with the Appointments folder since it was synchronized by another user'
But we have...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 08:56 AM
|
|
Replies: 3
Reno Breen,
Thanks for the reply and that was the answer I was looking for.
Another question: if we got an order for a new part or item ,is this something we can put in an...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 06:41 AM
|
|
Replies: 3
Dear CommitCRM support
We are comfortable with CommitCRM and thanks for the
1. How can I escalate tickets to another technician when I need to transfer the work to a higher level( Tier)...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
January 4th, 2010, 06:25 AM
|
|
Replies: 18
Hi Sherry,
Thank you very much
I worked after a while.
I have another question :
1.) We went to setup a new users Outlook calendar sync. The sync took all his calendar items since 2001 and added...
|
|
Forum: Running an IT Services Business
January 4th, 2010, 06:20 AM
|
|
Replies: 8
Hi Jeff,
Thanks for the reply.
We dont use marketing since we are not sure which one is effective and the referral worked very fine until now.
Google ads? TV?
Thanks
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
December 31st, 2009, 11:28 AM
|
|
Replies: 18
Sherry:
You mentioned
“The CommitCRM Outlook Sync module is programmed to import all tasks and appointments from your outlook account from 30 days prior to the time you've started using the...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
December 31st, 2009, 10:20 AM
|
|
Replies: 18
Thanks for the information.
It helped
If we decided to buy CommitCRM , are we going to activate the trial and move on with our current data which is already in CommitCRM or should we start from...
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
December 31st, 2009, 09:53 AM
|
|
Replies: 6
Doron,
I have done that.
the problem is I can see the logo only after I log in.
I can not see it in the login page.
I can see the logo in reports and everywhere else.
Have a look at my html code:
|
|
Forum: RangerMSP Software Discussion Forum (CCRM)
December 31st, 2009, 09:06 AM
|
|
Replies: 6
To all,
I added my company logo through the Tools > Options Menu > Web Interface > edit Header and edit Footer.
After restarting CommitCRM I dont see the logo on the first page:
192.X.X.X:4961
But I...
|
