Forum: RangerMSP Software Discussion Forum (CCRM)
July 30th, 2012, 01:43 AM
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Replies: 3
Thank you.
Whilst this makes sense, there is no contract option that allows us to create the correct contract type - all our contracts are annual support agreements with an unlimited amount of time...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2012, 09:16 AM
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Replies: 3
Hi,
Is there a way to log the time to a history note WITHOUT having to create a charge?
Our support contracts are for an unlimited amount of time, but we like to log how long our helpdesk spend on...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2012, 08:38 AM
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Replies: 2
Thank you - would be very beneficial when creating up to 20 identitcal secondary contacts with the name and email address being the only differential!
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2012, 06:34 AM
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Replies: 12
1) Yes
2) 65%
3) Yes
4) No
5) dissatisfied
6) very important
7) Yes
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2012, 04:23 AM
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Replies: 2
Good morning,
We need to enter multiple secondary contacts at a site address different to the the main account address, is there a way to copy a secondary contact entry to make another so the...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 18th, 2012, 09:05 AM
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Replies: 7
We would really like to be able to see the flow from opportunity to quote - to convert an opportunity to a quote or link it to a quote. Currently an opportunity is isolated in respect of other...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 16th, 2012, 07:40 AM
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Replies: 1
Good afternoon.
I need to run a report for an account for all tickets opened within a defined range, whether they've had charges applied to them or not. Currently I only seem to be able to run a...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 5th, 2012, 08:15 AM
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Replies: 1
Good afternoon,
How can we change the outgoing email display name from CommitCRM to our customers. It is default to 'Support', although does show our email address in brackets afterwards.
Many...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 28th, 2012, 06:54 AM
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Replies: 2
Thank you - relief to hear it!
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 28th, 2012, 05:49 AM
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Replies: 2
Is there a maximum number of Secondary Contacts that can be created and maintained under one Account?
Thanks, SJ.
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