Forum: Running an IT Services Business
February 7th, 2017, 07:07 PM
|
Replies: 16
Both LogicNow and Continuum. LogicNow for workstations and Bronze level server, Continuum for our customers with 24 X 7 requirements
|
Forum: RangerMSP Software Discussion Forum (CCRM)
February 7th, 2017, 07:01 PM
|
Replies: 5
Thank you so much! I understand what you are saying now. Much appreciated!
|
Forum: RangerMSP Software Discussion Forum (CCRM)
February 7th, 2017, 01:23 PM
|
Replies: 5
It does not help because our MSP contracts are not based on Block of time. They are unlimited support calls for a specific period of time. We want to:
1) Keep track of time spent on these contracts...
|
Forum: RangerMSP Software Discussion Forum (CCRM)
February 7th, 2017, 07:40 AM
|
Replies: 5
Hello, I saw in an earlier post that you should use "Block of Money" contracts for MSP clients. Our contracts last one year in some cases and others such as BDRs are sold on a three year contract. In...
|