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Forum: Reports Today, 02:23 AM
Replies: 0
Posted By Support Team
Hi everyone,

We're migrating to a new server with an updated forum version. As a result, posting new messages is temporarily disabled while the data migration takes place.

We expect to reopen for...
Forum: Online Services Today, 02:22 AM
Replies: 0
Posted By Support Team
Hi everyone,

We're migrating to a new server with an updated forum version. As a result, posting new messages is temporarily disabled while the data migration takes place.

We expect to reopen for...
Forum: Email Templates Today, 02:21 AM
Replies: 0
Posted By Support Team
Hi everyone,

We're migrating to a new server with an updated forum version. As a result, posting new messages is temporarily disabled while the data migration takes place.

We expect to reopen for...
Forum: Activity Templates Today, 02:20 AM
Replies: 0
Posted By Support Team
Hi everyone,

We're migrating to a new server with an updated forum version. As a result, posting new messages is temporarily disabled while the data migration takes place.

We expect to reopen for...
Forum: Running an IT Services Business Today, 02:20 AM
Replies: 0
Posted By Support Team
Hi everyone,

We're migrating to a new server with an updated forum version. As a result, posting new messages is temporarily disabled while the data migration takes place.

We expect to reopen for...
Forum: RangerMSP Software Discussion Forum (CCRM) Today, 02:19 AM
Replies: 0
Posted By Support Team
Hi everyone,

We're migrating to a new server with an updated forum version. As a result, posting new messages is temporarily disabled while the data migration takes place.

We expect to reopen for...
Forum: RangerMSP Software Discussion Forum (CCRM) May 31st, 2024, 10:11 AM
Replies: 3
Posted By Support Team
Thank you. We reviewed them and beyond the reported error yesterday (Same as you shared above) we did not see anything additional. In any case, from the logs we suspect that maybe things have...
Forum: RangerMSP Software Discussion Forum (CCRM) May 29th, 2024, 10:33 AM
Replies: 3
Posted By Support Team
Thank you for posting this. We've just received another report about the same. Please share your app log files with us over email (support@) and we'll continue from there. Thanks.
Forum: RangerMSP Software Discussion Forum (CCRM) May 20th, 2024, 11:18 AM
Replies: 1
Posted By Support Team
We wanted to share a status update on our recent cloud edition deployment.

We deployed the first set of billing features, including user hourly rates, products and services (aka Items), charges...
Forum: RangerMSP Software Discussion Forum (CCRM) May 15th, 2024, 11:05 AM
Replies: 3
Posted By Support Team
Thanks for the update. The fact that it started all of sudden is suspicious and 11 seconds and by all means unreasonable. Please contact us directly, we'll try to both analyze your log files as well...
Forum: RangerMSP Software Discussion Forum (CCRM) May 15th, 2024, 08:14 AM
Replies: 3
Posted By Support Team
Thank you for posting this. We recommend that you try to reindex the database. The instructions can be found here.

Important - please take a database backup before reindexing.

Hope this helps.
Forum: RangerMSP Software Discussion Forum (CCRM) May 15th, 2024, 06:15 AM
Replies: 7
Posted By Support Team
Thanks for following up. This forum app is about to be upgraded, and a third party is already working on data migration. This means that all threads and discussions will be preserved, along with all...
Forum: RangerMSP Software Discussion Forum (CCRM) May 15th, 2024, 06:14 AM
Replies: 15
Posted By Support Team
Thank you for the update. We truly appreciate your continued support over the years and are genuinely disappointed to learn of your decision. We understand your concerns and want to reassure you that...
Forum: RangerMSP Software Discussion Forum (CCRM) May 14th, 2024, 04:56 AM
Replies: 8
Posted By Support Team
Thanks for asking.

I doubt this has anything to do with using the SQL version.

From what I understand, you want to delete a custom report however attempting to delete is blocked because the report...
Forum: RangerMSP Software Discussion Forum (CCRM) April 11th, 2024, 07:54 AM
Replies: 9
Posted By Support Team
Thank you for your patience. We apologize for the delay in providing this update. We're now busier and more active than ever before. You can find more details here. Thank you.
Forum: RangerMSP Software Discussion Forum (CCRM) April 11th, 2024, 07:54 AM
Replies: 7
Posted By Support Team
As already mentioned, feedback about this requirement has been noted. Thank you.

For what it is worth, we've just shared the anticipated update with more details about the evolution of RangerMSP....
Forum: RangerMSP Software Discussion Forum (CCRM) April 11th, 2024, 07:32 AM
Replies: 15
Posted By Support Team
As promised, we've just shared an update with more details about the evolution of RangerMSP. You can find it here.
Forum: RangerMSP Software Discussion Forum (CCRM) April 11th, 2024, 07:18 AM
Replies: 1
Posted By Support Team
Hi Rangers,

At RangerMSP, we've always strived to provide you with the best possible tools and experiences for running your IT services business (MSP), and to be transparent. That's why we're...
Forum: RangerMSP Software Discussion Forum (CCRM) March 27th, 2024, 06:37 AM
Replies: 1
Posted By Support Team
Hi Brian,

Please contact us directly by email at support@, so we can more freely discuss credential related issues.

Thanks!
Forum: RangerMSP Software Discussion Forum (CCRM) March 22nd, 2024, 11:41 AM
Replies: 15
Posted By Support Team
Thank you for posting this. Text markup support has been added to knowledge base articles editing together with a few other options (e.g., inline images/photos). The feature request is clear and we...
Forum: RangerMSP Software Discussion Forum (CCRM) March 11th, 2024, 07:01 AM
Replies: 15
Posted By Support Team
Thank you for posting this and providing your feedback. We appreciate your input, acknowledge the criticism, and fully understand how this may be perceived from an external perspective. We take...
Forum: RangerMSP Software Discussion Forum (CCRM) March 6th, 2024, 06:03 AM
Replies: 1
Posted By Support Team
Thank you for posting this. I assume that you were expecting that the Account status in RangerMSP will be updated to inactive, once the linked customer in QuickBooks is set as inactive, however the...
Forum: RangerMSP Software Discussion Forum (CCRM) February 7th, 2024, 09:03 AM
Replies: 1
Posted By Support Team
Thanks for asking. Oh, that's a long time :)

Yes, you can carefully delete files in such folders, leaving the ones from the last 30 days or so. As a precaution, we recommend that you first move such...
Forum: RangerMSP Software Discussion Forum (CCRM) February 5th, 2024, 07:17 AM
Replies: 15
Posted By Support Team
Thank you for posting and we appreciate your feedback and hear you. A lot is going on and we should be sharing more in the reasonably near future. Stay tuned. Thanks!
Forum: RangerMSP Software Discussion Forum (CCRM) January 15th, 2024, 07:20 AM
Replies: 4
Posted By Support Team
At this time the demand we see for the integration with Zoho Books is low and therefore we do not think that this integration will be available in the near future. If demand increases it'll get a...
Showing results 1 to 25 of 150

 

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