Forum: RangerMSP Software Discussion Forum (CCRM)
September 4th, 2014, 09:02 AM
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Replies: 4
when we did this, we had to create an invoice from CommitCRM to qb, change that invoice template in qb to the one we wanted on that invoice and save\close the invoice. from then on CommitCRM created...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 13th, 2014, 10:20 AM
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Replies: 29
@lpopejoy
@rfbalmer
I'm on the same page with you guys - we are always looking at streamlining workflow and have similar needs. Often times we get frustrated to the point of looking at other...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 8th, 2014, 08:16 AM
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Replies: 10
is there any other way - we do not use active \ inactive
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 8th, 2014, 07:46 AM
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Replies: 10
that is what we are finding, and i understand that but it is really not useful as it is - we have used commit since 2009 and we have a TON of clients, which makes that list too large to manage. we...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 7th, 2014, 11:10 AM
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Replies: 10
a report with a "Show accounts with no history notes since: 4/1/2014 is 73 pages; while a report with a "Show accounts with no history notes since: 1/1/2011 is 6 pages
I only want to see accounts...
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 7th, 2014, 10:14 AM
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Replies: 10
that "Since" date seems to be the up to date, not the as far back as date - ran that and its still showing 2010-2012 stuff, we just want to see 2013
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Forum: RangerMSP Software Discussion Forum (CCRM)
May 7th, 2014, 09:43 AM
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Replies: 10
We are looking for a report that can run, just like the accounts with no recent activity, but with a starting date - currently when i run the report for example say prior to january 1, 2014, it will...
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Forum: RangerMSP Software Discussion Forum (CCRM)
April 3rd, 2014, 08:36 PM
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Replies: 57
im gaining interest here as well -
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 01:00 PM
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Replies: 12
now here is one that works just fine, why do some work and others dont?
http://i.imgur.com/0wdpY67.png
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 12:29 PM
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Replies: 12
tested and getting same result as before.
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 12:04 PM
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Replies: 12
went through and verified that the default domain and even created a new remotedomain as and set it to false as well. will test shortly.
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 11:50 AM
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Replies: 12
ok, checked this part - our support@ email address is snipped below
http://i.imgur.com/mXaeeJl.png
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 10:11 AM
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Replies: 12
and here is one that worked properly.
http://i.imgur.com/SAzJODA.png
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 10:10 AM
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Replies: 12
here is a sample of what we get in the ticket preview window
http://i.imgur.com/aSLQCcY.png
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 10:06 AM
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Replies: 12
not sure i understand the first question about show original.
removing the header - not possible since most of the forwards are done from our cell phones. what we do is as soon as we get an email...
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Forum: RangerMSP Software Discussion Forum (CCRM)
November 26th, 2013, 07:51 AM
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Replies: 12
we have setup the forward email to our support email as client="client name" and it created the ticket in the clients name, for about 20% of our tickets that get entered go in 100% correctly with the...
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Forum: Running an IT Services Business
November 14th, 2013, 09:13 AM
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Replies: 11
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 30th, 2013, 11:18 AM
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Replies: 11
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Forum: RangerMSP Software Discussion Forum (CCRM)
September 24th, 2013, 11:41 AM
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Replies: 6
i would be curious as to what this system was called...
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 24th, 2013, 08:29 AM
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Replies: 11
pops1000uk we are also working on this - we use wordpress and CommitCRM with all the add-ons and interlink - have you had any luck getting this to work?
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Forum: RangerMSP Software Discussion Forum (CCRM)
July 16th, 2013, 03:12 PM
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Replies: 2
using IIS we were able to relay without using stunnel
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Forum: RangerMSP Software Discussion Forum (CCRM)
June 18th, 2013, 11:18 AM
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Replies: 1
it seems when sending to a gmail address from commit, the html code gets stripped. i am reading that google has specific rules with regard to what it allows, does anyone else have an idea on how to...
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 20th, 2012, 09:55 AM
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Replies: 7
what was the root of the problem?
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 19th, 2012, 10:46 AM
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Replies: 24
that makes sense actually - we are in the 9000's now so we are very close to hitting 10k
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Forum: RangerMSP Software Discussion Forum (CCRM)
December 19th, 2012, 10:09 AM
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Replies: 24
Commit, the user-base here understands how it works now - but we are (from what i see, overwhelmingly) requesting that it would be globally beneficial to have the number increment (in a future...
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