Anyone know how to setup follow up emails, say 2 weeks after a ticket has closed?
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Follow up emails AUTO
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pops1000uk
- 226
Follow up emails AUTO
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itognet
- 217
Re: Follow up emails AUTO
select * from tickets where closedate <= 14
DO: send followup email.
One day I will make it as an addon.
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pops1000uk
- 226
Re: Follow up emails AUTO
explain a little more :-)
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itognet
- 217
Re: Follow up emails AUTO
From time to time, I make an addon for CommitCRM. Mostly because I have a customer that requires something special made.
Your idea about sending follow up emails is a great idea. I will look into it when times comes.
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nattivillin
- 1146
Re: Follow up emails AUTO
This is something that should be included in the software.
A PSA's job is to make our lives easier.....
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