What can my customers see and perform via the RangerMSP Web Interface for customers?

[Product FAQ]

What can my customers see and perform via the RangerMSP Web Interface for customers?

[Support Team]

Using the RangerMSP Web Interface for Customers you can create an unlimited amount of web users for your customers.

Using a browser, your customers will be able to log in to RangerMSP remotely and view data relevant to them, like open Tickets, closed Tickets and scheduled technician visits.

Customers can also log new Tickets, which will automatically receive a ticket number and immediately enter the Received Tickets queue in RangerMSP, view existing History Notes and add new ones and also view details of Assets, Contracts and Charges.

You can control which features will be available to your Customers from the Tools > Options > Web Interface tab.