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Product User
June 3rd, 2008, 08:02 AM
When I create my Tickets form from the Report Builder I am having a problem when I want the Description from the (TICKETS – GENERAL – DESCRIPTION) to come up it shows blank it won’t print/view the description.

When I use one of the default reports it shows it in view and print.

I have checked the database text and it should be TICKETS – DESCRIPTION, but it doesn’t show anything when I select that in my dbtext block.


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Support Team
June 3rd, 2008, 08:03 AM
I believe the issue is that you should use the DBMemo field rather than the DBText field. The DBMemo should be used for fields which span on more than a single line.


Sherry

maxtowns
September 3rd, 2013, 07:02 AM
Thanks!

Just saved me hours of work trying to figure this out - I was trying to display Charges Description... DBMemo did the job!

Support Team
September 3rd, 2013, 07:28 AM
You are welcome!