Lampson_sec
October 18th, 2022, 07:38 PM
I recently left a partnership at an MSP that used RangerMSP since 2015.
I built several extensions to RangerMSP that I am working on getting published to share with the community. Among them:
REST API for RangerMSP
KnowledgeGraph DB for RangerMSP (and other services)
Workflow Automation (ticket queue automation)
Integration customizations:
PowerAPP in Sharepoint for new user creation / termination
Dashboard Reports into the KnowledgeGraph.
If you have Neo4j and/or ETL experience it will be really easy, but if you don't - I've attempted to give you the cliffs notes version to get you up-and-running - also be sure to read the 1st 2 articles before jumping into installation if you need some background on WHY a knowledge graph can be helpful (and what it is)
It is a LOT to unpack, so I'm starting with the KnowledgeGraph for RangerMSP. I will need some willing guinnea pigs to test out the instructions I have built. I had to re-design a bit of it to make it more generalized, rather than custom-suited for my former MSP organization.
Anyway - Here's the links, and please post back here if you are interested, have questions, or get stuck.
Background: Why do we need a knowledge graph (https://blog.graphcommit.com/2022/10/why-do-we-need-knowledge-graph.html)
Overview: A KnowledgeGraph for RangerMSP (https://blog.graphcommit.com/2022/10/a-knowledge-graph-for-msp.html)
Requirements: Prerequisites (https://blog.graphcommit.com/2022/10/rangermsp-knowledge-graph-requirements.html)
Installation: Step-by-Step Installation (https://blog.graphcommit.com/2022/10/rangermsp-knowledgegraph-installation.html)
I built several extensions to RangerMSP that I am working on getting published to share with the community. Among them:
REST API for RangerMSP
KnowledgeGraph DB for RangerMSP (and other services)
Workflow Automation (ticket queue automation)
Integration customizations:
PowerAPP in Sharepoint for new user creation / termination
Dashboard Reports into the KnowledgeGraph.
If you have Neo4j and/or ETL experience it will be really easy, but if you don't - I've attempted to give you the cliffs notes version to get you up-and-running - also be sure to read the 1st 2 articles before jumping into installation if you need some background on WHY a knowledge graph can be helpful (and what it is)
It is a LOT to unpack, so I'm starting with the KnowledgeGraph for RangerMSP. I will need some willing guinnea pigs to test out the instructions I have built. I had to re-design a bit of it to make it more generalized, rather than custom-suited for my former MSP organization.
Anyway - Here's the links, and please post back here if you are interested, have questions, or get stuck.
Background: Why do we need a knowledge graph (https://blog.graphcommit.com/2022/10/why-do-we-need-knowledge-graph.html)
Overview: A KnowledgeGraph for RangerMSP (https://blog.graphcommit.com/2022/10/a-knowledge-graph-for-msp.html)
Requirements: Prerequisites (https://blog.graphcommit.com/2022/10/rangermsp-knowledge-graph-requirements.html)
Installation: Step-by-Step Installation (https://blog.graphcommit.com/2022/10/rangermsp-knowledgegraph-installation.html)