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Grtaeme-ACT
May 27th, 2022, 02:14 AM
A quick notice for all here.

Today our RangerMSP email connector stopped working again, this is due to the way it authenticates to Office 365. The method RangerMSP uses will be discontinued in October 2022 and Microsoft have already started updating Office 365 tenants to use the new system (this is what happened to us today).

Until October 2022 you can opt-out of the new authentication system, details in the link below:

https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-and-exchange-online-september-2021-update/ba-p/2772210

Hopefully by October there will be an update from RangerMSP on this... I know we have told them before.

Hopefully this helps someone.

Support Team
May 27th, 2022, 06:26 AM
Thanks for sharing the link to this article about how to opt-out of the new authentication system.