View Full Version : O3665 Sync
nattivillin
December 8th, 2020, 11:40 AM
I keep getting an error in ranger when it tries to sync's my calendar that says:
Error Synching Appointments 1205
The sync state generation is not found, generation=658: highest 766
v1.02500.25-1.2.25002.30
I missed an appointment today and the (Calendar?) tab says last Sync 10/9/20.
Support Team
December 8th, 2020, 01:47 PM
Thank you for posting this.
Please try to manually sync in the application once.
In case you'll see the same message, please perform a Slow Sync as displayed below.
If there still will be an issue, please zip the folder \Logs and email it to us.
/forum_images/365_slow_sync.png
Hope this helps.
nattivillin
December 8th, 2020, 03:55 PM
I get the message when I tried to sync manually.
Slow sync seems to be running. Up to 1216 items (of some sort).
nattivillin
December 8th, 2020, 03:58 PM
Looks like it worked. I see appointments on my calendar. Now auto sync will continue to work?
Support Team
December 9th, 2020, 06:01 AM
Thank you for the update! Yep, the auto sync is expected to work properly.
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