Completed Tickets with Unbilled Charges

[Randall_Jones]

Hi - looking to create a report to list Completed Tickets, ranged by time, ranged by employee that have unbilled charges. But i cannot see how to do this.

How do you approach this reporting to ensure i do invoice all charges on completed jobs?

THanks.

[Support Team]

Thank you for posting this.

The easiest way is probably using the 'Show Unbilled Tickets' link in the Tickets window and then filter the list to show only completed Tickets:

/forum_images/unbilled_tickets.png

You can also generate one of the Charges reports, e.g. 'Charges Reports by Ticket', apply the filter to include billable not-billed Charges and also use the Advanced Filter to filter the report by Ticket details:

/forum_images/charges_report_filter_sample.png

Hope this helps.