Share Live Tiles

[nattivillin]

People have spent a good amount of time creating perfectly programmed live tiles for specific KPI's.

How do we share, export, etc. so other team members can have the same tile settings?

[Support Team]

Filters defined for such KPI live data blocks can be shared with others, so they won't need to configure these from scratch. Other users still need to click the New option to add a custom 'box' to their dashboard and then pick the shared filter. Sharing tiles between users isn't currently possible, noted though. Thanks.

[nattivillin]

How do we share the filter?

[Support Team]

Apply the filter to the relevant*list (like Charges, or Accounts, Tickets, according to the Filter).
And from the selected filter dropdown select the 'Rename/Share' option.
Done!

[nattivillin]

I don't see that. Can you show me where exactly?

[Support Team]

Mmm, our previous reply was unfortunately not entirely accurate :( Live Data blocks are based on the set of fixed predefined criteria options, unlike filters, and therefore they cannot be shared (the structure is already shared with everyone).

For what it's worth, such filters can be used on the Home Page.

You can also read about sharing Filters on our wiki here.

Hope this helps.