Application pool 'CommitCRM Web Interface' failed to respond [Archive]

nattivillin

March 3rd, 2020, 08:59 PM

ID 5010

A process serving application pool 'CommitCRM Web Interface' failed to respond to a ping. The process id was '8248'.

Web users cant connect to CommitCRM. A server reboot fixes this, but we shouldnt have to keep rebooting the server. IIS reset does not seem to fix it.

This just started about 2 weeks ago. Any ideas where we should look?

Support Team

March 4th, 2020, 06:02 AM

Thank you for posting this.

Googling for this error returns various results (https://www.google.com/search?q=failed+to+respond+to+a+ping.+The+process+ id+was+%278248%27.&oq=failed+to+respond+to+a+ping.+The+process+id+was +%278248%27.&aqs=chrome..69i57.449j0j7&sourceid=chrome&ie=UTF-8).

For example, a similar error was discussed on the IIS forum:

https://forums.iis.net/t/1230095.aspx

Please check whether the above, or any of the other results may apply to you.

Hope this helps.