Support Team
April 10th, 2008, 06:02 AM
With version 4.3 this advanced filtering option was added, which allows you to easily print Ticket reports for all your scheduled visits for specific dates.
You can filter the Ticket reports to print Tickets which have scheduled Appointments in the calendar, for specific dates and employees. This is especially useful when you have on-site appointments, and you would like to print out all the Technician Service Forms so that you have the information on hand. Now you can print out all the Service Forms at once, by filtering: All Tickets + scheduled for tomorrow + where I'm the Appointment owner.
This option is available from the Report Generation Window, for all of the Tickets reports. To activate the filtering, check the Filter according to Appointments checkbox.
Enjoy!
The RangerMSP Support Team
You can filter the Ticket reports to print Tickets which have scheduled Appointments in the calendar, for specific dates and employees. This is especially useful when you have on-site appointments, and you would like to print out all the Technician Service Forms so that you have the information on hand. Now you can print out all the Service Forms at once, by filtering: All Tickets + scheduled for tomorrow + where I'm the Appointment owner.
This option is available from the Report Generation Window, for all of the Tickets reports. To activate the filtering, check the Filter according to Appointments checkbox.
Enjoy!
The RangerMSP Support Team