How to change hyperlinks pointers in info mails

[diaz79]

After changing our CommitCRM web part to IIS and HTTPS, hyperlinks in info mails, sent from CommitCRM to employees, are pointing to old web link. Hyperlinks I’m talking about are "View Charge", "Edit Charge", "View", "Edit", "View Ticket", "Edit Ticket", "Start Timer" etc. Where can we change this to make it work again?

[Support Team]

Thank you for posting this.

You should edit the <server>\RangerMSP\WebInterface\RangerMSPWebInterface.ini file and update the server IP and add additional tokens IISCustomPort and IISCustomIP as explained in this article.

After saving the file you should RESTART the 'RangerMSP Server' Windows service on your server, in order the change will affect on the emails sent by Alerts Server and Email Connector.

Hope this helps.

[diaz79]

Thanks it works now.