PDA

View Full Version : Default Contract for Tickets Created under this Asset


Lampson_sec
August 19th, 2019, 03:12 PM
Ok - this is a feature I've been waiting for... now, my simple request is to ALSO add this capability for "Contacts"

We have both asset-tied, and USER-tied contracts, and I'd like to have default contracts for USERS (contacts) and ASSETs...

We are also using structured notes to track other per-asset or per-contact based items (like backup requirements, monitoring requirements, O365 licenses, etc) but this saves us the trouble for CONTRACT based relationships...

Thanks!

Support Team
August 20th, 2019, 06:03 AM
Great! Thank you for your feedback.

We will log your suggestion to support ש default Contract per Secondary Contact and it will be considered.
Thanks!

aaspeer
August 20th, 2019, 12:39 PM
We would use this as well. I would still like to see the ability to add "secondary sites" for clients that have multiple sites, and also still be able to select a contact. Maybe even have a contact with a primary site option.

Support Team
August 20th, 2019, 01:27 PM
Thanks for chiming in and providing additional input.