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View Full Version : A license for CommitCRM-Outlook365 Sync is missing


ak47uk
August 19th, 2019, 07:30 AM
Hi all, last week I updated from Commit v21 to v23 (didn't realize I had missed an update) and ever since I have received thie following error during automatic syncs:
A license for CommitCRM-Outlook365 Sync is missing. Office 365 calendar/s will not sync

I have checked my sync settings and I have not enabled the Office 365 option, it is set to local Outlook. Any ideas how I can stop this error as it prevents my sync from completing and I have to switch to that window to dismiss before I can use Commit which is annoying.

Thanks

Support Team
August 19th, 2019, 07:52 AM
Thank you for posting this.

There is a small patch that should prevent such messages from showing (they only show under some specific conditions). Please email us directly at support@ and we will share it with you.

Hope this helps.