Screenshots

[mgoodchild]

Hello,

We can't seem to paste screenshots into ticket details/notes or charge items. Our Technicians rely on cutting/pasting portions of the screen when troubleshooting or documenting tasks. Am I missing something?

Thank you,
Matthew

[Support Team]

Thanks for asking. You aren't missing anything. These are textual fields that do not accept images, however, have the screenshot saved and drag/drop that screenshot file into the Ticket in RangerMSP, done! It'll be listed under the Docs tab and will open with a simple double click.

Hope this helps.

[tfreitas]

+100 Rich text Notes!

[northwestmsp]

+101 Rich Text Notes :)

[lpopejoy]

Goodness, yes. Rich text notes, please!

[Kevin@multi.co.za]

+103 Rich Text Notes :)

[LFITServices]

+3 billion for rich text