Error Importing from Excel

[hellfrix]

Hi,
Can you help us resolve our issue regards to when we import into items, it shows invalid or illegal content.

Thank you.

[Support Team]

Thank you for posting this. It seems to be a local issue. In order to understand what exactly the problem is, we will need to review and analyze your RangerMSP log files in our lab.

Please zip the content of the \RangerMSP\Logs folder and email it to support@ . Please also attach the screenshot of the error message/s you see.

Hope this helps.

[hellfrix]

Hi,
Thanks for the fast response. Will email the logs to your support.

Thank you.