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View Full Version : [Request] Ticket Title in Charges List


tdr.css
December 13th, 2018, 07:56 AM
It would be very helpful to have the option for ticket titles as a column in the charges list.

Support Team
December 13th, 2018, 09:43 AM
Thank you for posting this. We've logged this idea, thanks.

For what it is worth, you can open a ticket preview using the icon in the Ticket column as shown below:

/forum_images/ticket_quick_preview.png

racassel
January 23rd, 2019, 09:47 AM
I don't think it can happen, suspect there is a design flaw or challenge? That will not allow data from charges and appointments and tickets on the same report (or screen). If it were possible, you would expect to see the phone number, address, contact for the ticket on the TICKET PREVIEW screen and not have to click a button to open something else. I think the limitation prevents a "single pane of glass" to be fully applied....IMHO

Support Team
January 24th, 2019, 06:20 AM
Thank you for posting this. There are various places in the application where data from another object type is shown, for example, Asset name in the Tickets list or in the Ticket Preview/ Details.

Technically we assume that this could be implemented, however such changes should be further reviewed. Thanks.

northwestmsp
January 27th, 2019, 12:42 PM
We like (love) the new three-dot icon visibility from everywhere in CommitCRM. Nicely done there!