View Full Version : KB search Feature
nattivillin
September 28th, 2018, 08:17 AM
I go to the KB, i type auv in the free text field, it finds nothing.
I type auvik and it finds the article.
Howcome the term auvik finds something but auv doesnt?
Support Team
September 28th, 2018, 08:52 AM
Please try searching with wildcard, e.g. search for auv* and see whether this helps.
nattivillin
October 12th, 2018, 09:29 AM
That does work.
We have to do a wildcard because auv isn't a word?
Support Team
October 12th, 2018, 11:00 AM
Great that it works!
It isn't about it not being a real word but rather of it not being a full technical-word (i.e. a sequence of characters until a stop character such as a space) in the text. So, it is indexed, just requires a wildcard symbol when searching using parts of the word that got indexed.
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