PDA

View Full Version : Trial Version


lwilson
May 9th, 2018, 12:47 PM
If we set up a company and accounts using the trial version, will this convert over when we go to the paid version?

Support Team
May 9th, 2018, 01:02 PM
Thank you for asking. Yes, all data, settings and customizations are preserved when you register your copy.

Hope this helps!

lwilson
May 9th, 2018, 02:12 PM
we are going to be managing another company. Is there a way to export a ticket template from our CommitCRM program into the new company's CommitCRM program?

Support Team
May 10th, 2018, 06:02 AM
In case you refer to the Ticket report/Service form you customized, then yes, you can export the custom report from one RangerMSP instance and then import it into another RangerMSP - using the Export and Import option under the Reports menu:
/forum_images/export_import_custom_report.png

Similar export and import options exist for Email Templates:

/forum_images/export_import_custom_email_template.png