How does the RangerMSP Email Connector handle spam?

[Product FAQ]

How does the RangerMSP Email Connector handle spam? I understand that spam goes to an internal account in my company. Does this mean I must filter spam inRangerMSP?

[Support Team]

Only emails with a verified source (i.e. the "From" email address matches an existing email in the RangerMSP database) will create a new Ticket in the system. All unrecognized emails will be forwarded to a selected mailbox for manual review.

You can also set up any server-side mailbox spam filter so that RangerMSP Email Connector only receives messages that have passed the spam filter.