Changing Documents Folder Path issue

[Entrust2US]

We need to change the document folder path after upgrading our system from v17 to v18 and relocate it to a new server, we got this error when using "commitcrm-change-all-docs-path-v18.exe "

Error message:
A database engine version mismatch was detected.
The required version is 11.10.
An older version, 10.10, is present.

[Support Team]

​Thank you for posting this. It seems that some files (DLL's) were not updated in the \RangerMSP\Utils folder after upgrading to the newer version.

Please run the backup utility \RangerMSP\Utills\RangerMSPBackup.exe - this will refresh and copy the newer files and then run the utility for changing the document path again.

Hope this helps.