Version 18 "Copy" feature in Pending Tab? [Archive]

View Full Version : Version 18 "Copy" feature in Pending Tab?

bdbrower

April 15th, 2018, 12:05 PM

Could you provide more information regarding the "Copy" feature added to the Pending Tab pop-up as described in the Release Notes? I can't find that feature. Thanks.

Support Team

April 16th, 2018, 06:13 AM

Thank you for asking.

You should see the option 'Copy' while right clicking the Pending tab under an Account/Ticket etc. as shown in the screenshot below:

/forum_images/copy_from_pending_tab.png

Hope this helps.