How to calculate the cost for a contract?

[kanhs2000]

Hi, everybody,

We have the monthly contract for each customer, so we setup a contract with block of money.

The amount of block of money is what the customer paid for each month, starting beginning of each month.

we want to know how to setup the cost which is spending time for each customer each month in order to know the profitability?

Thank you!

Frank,

[Support Team]

Thank you for posting this.

The rate for the Charge depends on the Item selected for this Charge.

If the Price Source for the Item is 'By Employee Rate', the rate will be taken from Employee details:

/forum_images/Item_by_employee_rate.png

/forum_images/Set_employee_rate.png

In case the Price Source for the Item is 'Fixed Price' (see the sample below), the rate for the Charges will be calculated based on the Price set for the Item for ALL employees.

/forum_images/Fixed_price_item.png

.Please also note that you can also set custom rates for the Account/Contract under Custom Pricing tab, for example:

/forum_images/Account_custom_pricing.png

Please find the following links with additional information about using Items in RangerMSP:

Using Items

Custom Pricing

Hope this helps.