Item Inventory Management

[aaspeer]

We have been working on an inventory project in our office. It would be great to have the ability to track basic inventory within CommitCRM. It would be also nice to have the ability to see, when an item is removed from inventory, which ticket it went to.

Would anyone else like to see something like this?

[lpopejoy]

Yes. Would love to!

[orbit1234]

Hi,

wonder if there was any progress on this?

We'd be very interested.

Thanks.

[Support Team]

Thank you for asking. Inventory levels are updated in QuickBooks (Desktop and Online edition) when invoicing from RangerMSP.

When it comes to built in inventory management system - we've looked at it several times and at this time haven't implemented it. An inventory module needs to be tightly integrated with the accounting system to support purchase orders from vendors (among plenty of other stuff), support multiple warehouses (where even a technician car is a "warehouse"), and to deal with plenty of things and workflows that might be overlooked initially. In any case, we revisit and reconsider this from time to time.

[T3ckl4]

We would also appreciate an inventory management system better integrated within CommitCRM.
Currently using the Items and Assets to help manage, and these tables are getting bloated.
Giving multiple licenses to Quickbooks to change that is not possible at this time.

Even a simpler system of allowing items to be tied to an account, and then assigned to a ticket when used would be helpful.
Having the items reset their charges when changing to a different account's ticket is not helpful- is this tied to the base item cost vs. Price? Because costs also fluctuate, which means that we are changing the items costs at the time of purchase, which isn't necessarily efficient.

Having the items tied explicitly to tickets is also not helpful to ticket management, as any "Stock" tickets are closed to maintain proper ticket management, which leads to possibly losing present stock items. This practice could lead to purchasing more than what is needed for a given project.

[Support Team]

@T3ckl4 - We've just replied to your email. Thanks.

[dcstek]

+1