Follow up emails AUTO

[pops1000uk]

Anyone know how to setup follow up emails, say 2 weeks after a ticket has closed?

[itognet]

select * from tickets where closedate <= 14
DO: send followup email.

One day I will make it as an addon.

[pops1000uk]

explain a little more :-)

[itognet]

From time to time, I make an addon for CommitCRM. Mostly because I have a customer that requires something special made.

Your idea about sending follow up emails is a great idea. I will look into it when times comes.

[nattivillin]

This is something that should be included in the software.

A PSA's job is to make our lives easier.....