Support Team
February 22nd, 2017, 08:04 AM
It is now easier than ever to re-assign a ticket directly from the Tickets List as well as from the Ticket details page. This is true for both when using a remote PC/Mac as well as when connecting to RangerMSP using your mobile device.
Assign Ticket to another employee using your mobile device:
/forum_images/web_interface_mobile_assign_ticket1.png
Assign Ticket to another employee using a remote PC/Mac:
/forum_images/web_interface_assign_ticket1.png
Assign Ticket to another employee using your mobile device:
/forum_images/web_interface_mobile_assign_ticket1.png
Assign Ticket to another employee using a remote PC/Mac:
/forum_images/web_interface_assign_ticket1.png