Support Team
December 27th, 2016, 06:31 AM
When viewing the Ticket details, use the 'Completed' option to set Ticket as completed and also add a resolution in one step and with many less clicks:
Complete Tickets using a mobile device:
/forum_images/web_mobile_quick_complete_ticket_1.png
/forum_images/web_mobile_quick_complete_ticket_2.png
Complete Tickets using a PC/Mac:
/forum_images/web_interface_quick_complete_ticket.png
Complete Tickets using a mobile device:
/forum_images/web_mobile_quick_complete_ticket_1.png
/forum_images/web_mobile_quick_complete_ticket_2.png
Complete Tickets using a PC/Mac:
/forum_images/web_interface_quick_complete_ticket.png