Scheduled reports not being sent

[alupanow]

Scheduled reports not being sent. We had the report scheduler prior to purchasing the customer report scheduler, since we purchased the customer scheduler ALL reports are not being sent (not just customers). Scheduler is set to on, email connector, server and email addresses show correct and were never changed since the new report scheduler.

[Support Team]

Please email a copy of your RangerMSP's log files to support@... Once received they will be sent for analysis and we will get back to you with our findings as soon as we have them.

Hope this helps.