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View Full Version : Unable to create new contact in V12


Entrust2US
September 10th, 2016, 03:21 PM
After upgraded to the V12, I can't find where I can create a new contact within web interface.

There is a button for New>Account on the upper right corner and "Create For Contact/Account..." option but none of them can create a contact for an existing Account.

Support Team
September 12th, 2016, 06:24 AM
It is definitely still possible to create a new contact for an Account using 'Create for Account...' drop down menu or using a button 'New Contact' under the Contacts tab (please see the screenshots below). Such options are not available when were viewing the Secondary Contact details and maybe this was the page the options did not show in. Please have a look at the drop down menu again when the main Account details are displayed on the page.

Hope this helps.

/forum_images/create_new_contact.png
/forum_images/create_new_contact2.png