QuickBooks Online Invoice Number

[Support Team]

RangerMSP User Question*

I've just setup the QuickBooks Online link and linked my Customers and Items. Attempting to create invoices from RangerMSP I receive the following message:

"The Invoice will be created without Invoice number, continue?"

No sure what I've missed, can you please assist.

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer


Having the invoice numbering incremented automatically by QuickBooks Online is something that you should configure in QuickBooks Online itself.

In case you want QuickBooks to number the invoices automatically, you should unselect the option = 'Custom transaction numbers' under the QuickBooks company settings and as a result invoices generated from RangerMSP will get automatically numbered.
(When invoicing from RangerMSP, you should keep the invoice reference value intact so QBO defaults will be used).

Please restart RangerMSP after changing the setting in QuickBooks Online.
While creating the invoice you should see that Reference # is set automatically by QuickBooks:

/forum_images/quickbooks_online_invoice_number.png