Default Ticket Report / Web Portal

[Support Team]

RangerMSP User Question*

Is there a way to modify the default report printed from the web interface ?

I’d like to use my own report I created.



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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer

You can select your custom report from the list when clicking 'Print to PDF' drop down button.

You can also set your custom report as the default one under Tools > Options > Tickets (Admin) tab, so it will always be listed at the top.
This change will affect after restarting 'RangerMSP Web Interface' service (or IIS if in use).