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View Full Version : Quote Attached to Opportunity Causes Error in Web Interface


SomeJoe7777
February 26th, 2016, 10:53 AM
In the customer web interface, clicking on a quote that is attached to a ticket works properly.

But clicking on a quote that is attached to an opportunity results in the following error:

http://files.fulldimensionit.com/CommitQuoteError.png

We are running CommitCRM 10.0.0.4, with IIS as the web server.

Support Team
February 26th, 2016, 12:07 PM
Thank you for posting this, we will review whether it's a bug or a local issue. Please also email us at support@ your log files so we'll have the entire picture. Thanks.

Support Team
February 29th, 2016, 06:04 AM
We managed to reproduce in our lab under the scenario we noticed in the log files and will take care of it in our next release.

Currently, in order for customers to be to approve such Quotes online using the Customer Web Portal, please remove the link between the Quote and the Opportunity using the dropdown arrow at the top right side of the Quote details Window:
/forum_images/remove_link_between_quote_and_sales_opportunity.pn g

SomeJoe7777
February 29th, 2016, 10:05 AM
Thanks!

Will this be a patch release (e.g. 10.0.x), or will this have to wait for the next major release (e.g. 11.x) ?

Support Team
February 29th, 2016, 10:08 AM
You're welcome. It'll be included in v11.