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fabrizio.dicesare
February 26th, 2016, 09:39 AM
Hi,

we need to add two different (customer and technician) signatures to our custom report, so that the technician too can sign via the web interface.
Is there a way to achieve this?

Thanks,

Fabrizio

Support Team
February 26th, 2016, 12:11 PM
A graphical "hand" like signature is currently available for customers. You should either have both the customer and the technician sign at the same time (and post both together), or you can have the customer sign and post their graphical/"hand" signature and ask the tech to add a note under the Ticket that will be used for "signing" the ticket.

Hope this helps.