Deleting Tickes or Accounts takes a very long time

[bdbrower]

Since upgrading to the latest version of CommitCRM, deleting most (but not all) tickets or accounts takes a very long time (several minutes) and locks up my computer from doing any other tasks. Please advise. Thanks.

[Support Team]

This should not be the case and it should not behave like this. Please email us your log files for review right after you encounter such a delay (and closed RangerMSP app afterwards). Also, please try to figure out what is the difference between each such Ticket, whether it has anything different than other Tickets, etc.

[bdbrower]

Will do. Thanks for the prompt reply.