View Full Version : audit / activity window in tickets
-David-
October 19th, 2015, 01:12 AM
Hello CommitCRM
is there a way to remove the audit / activity window at the bottom of the Tickets window? I want to have a split view of just tickets open and the resolution pane.
Support Team
October 19th, 2015, 06:04 AM
Thank you for posting this.
While there is no option to remove the history part from Ticket Resolution/History tab (it's a system tab), you can add a new custom tab and include only the Ticket Resolution field there and then hide the existing system Resolution/History tab.
You can read about customizing tabs and fields in the following articles:
Tab Management
Field Customization
Hope this helps.
-David-
October 19th, 2015, 07:34 AM
Okay thanks for the info, I will look into this
regards
David Sillence
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