How do we deactivate a client?

[Support Team]

RangerMSP User Question*

Can you please advise how I can make an account inactive or suspend?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer


You should change the Account status to 'Not Active'. Then, the Account will no longer be listed under the Accounts list, unless you select to include inactive Accounts in the list.