Asset timed tasks / reminders

[nattivillin]

Is there a way to add timed tasks to assets?

We like to replace hard drives on systems with more than 30K hours. This is roughly 3.5 years. I would like to get reminders to replace HDD's on a systems when it has been running for 3.5 years.

Is there a way to do this in CommitCRM?

[Support Team]

Easiest thing would be to add a new Task under the Asset, set it to 3.5 years from installation and set it up with a popup reminder. Tasks can be added from the Pending and Preview tabs. In addition, you can add Tasks using the More Actions menu on the Assets toolbar.

[nattivillin]

What happens if it is a shared task? Does everyone in the system get emailed?

How does it alert us?

[Support Team]

No, Tasks are personal so you'll get it.

Here's another idea for you to consider -

Each Asset has an installation date.
So, when you install an hard drive that you track as an Asset you can set the Installation date to the same date.
Besides, you can classify the Asset as Hard Drive.

Then - you can run periodic reports where their query is -

All Assets that are Hard Drive and their Installation Date is within a selected date range (or 3.5 years ago, etc.). Done! You now have a report of all hard drives that were installed 3.5 years ago.

In any case, both options will work.

Hope this helps.

[nattivillin]

I like the HDD as a separate asset idea. Then we dont have tasks being assigned to people who may not see them.

Thanks!